Terms of Use

Terms of Use
Welcome to the Reliant BrokerConnect® Portal ("Portal"). Reliant Energy Retail Services, LLC ("Reliant") provides this Portal that is managed by 2TurnItOn, LLC and is to be used by Authorized Users, as defined in the Reliant BrokerConnect User Agreement. This Portal provides information to assist in promoting the Reliant services. Your use of this Portal is conditioned upon your acceptance of these Terms of Use ("TOU") and the Reliant BrokerConnect User Agreement (collectively, the "Terms").

Please read this Agreement carefully. These Terms of Use are a binding contract between you and Reliant Energy Retail Services, LLC. By using this Portal and/or its services you hereby agree to be bound by the Terms of Use. If you do not agree to the Terms, please discontinue use of this Portal now.

Responsibility of Use - You assume responsibility for the use of the Portal and all activities that occur under your login. You agree to immediately notify Reliant if you suspect or become aware of any unauthorized use of the Portal under your login. You agree to properly log out at the end of your sessions. Sessions will automatically expire after a period of inactivity but you should not rely on this feature and should always ensure you have logged out when discontinuing your session. You agree to notify Reliant of any errors or problems with the Portal.

Restriction, Suspension and Termination - Reliant may restrict, suspend, or terminate your access to the Portal and/or your ability to use any of the services on the Portal if we believe that you have breached these Terms at any time. Any restriction, suspension, or termination will be without prejudice to any rights that we may have against you with respect to your breach of these Terms. Reliant may also remove the Portal as a whole or any sections or features of the Portal at any time, for any reason.

Modifications - Reliant reserves the right to modify the information contained on this Portal or these Terms at any time without prior notice. You are responsible for reviewing the Terms on this Portal. Accessing this Portal after any changes to the Terms have been posted thereon will constitute your acceptance of all changes. Unless specifically stated otherwise, any new features, products or services added to the Portal will be subject to these Terms.

Liability Restrictions - While Reliant makes reasonable efforts to ensure that all information and content ("Materials") on this Portal are correct, accuracy cannot be guaranteed. Reliant makes no representations or warranties as to the accuracy or completeness of the information contained on this Portal, results obtained from the use of this Portal, or interruptions in the availability of this Portal. The information provided on this Portal is provided "as is" without warranty of any kind, either express or implied, including but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property rights. Even if Reliant has been advised as to the possibility of such damages, Reliant and/or its suppliers disclaim all responsibility for direct, indirect, incidental, special, consequential or other damages (including but not limited to damages for lost business, lost profits, or lost data) arising from or because of inaccuracies or omissions in the information contained on this Portal, or in any portal linked to or from this Portal. Reliant and/or its suppliers further disclaim any liability arising from the use of any Materials on this Portal, including any damage to your computer or other property or loss of data arising from any use of the Materials or this Portal. Some states or jurisdictions may not allow this exclusion or limitation of liability, so the above limitation or exclusion may not apply to you.

If you are dissatisfied with this Portal, or any information contained in the Portal, your sole and exclusive remedy is to discontinue use. Notwithstanding the foregoing, our liability to you will be limited in all instances to $100. You further agree not to join in any lawsuit with another person or serve as a class representative of any class action lawsuit against us arising out of or relating to the use of this Portal. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may apply to certain Authorized Users but only to the extent specifically required by the laws of those states or jurisdictions.

Copyright and Use of Information - You agree that all Materials on this Portal and any intellectual property rights embodied therein are the property of Reliant, Reliant’s affiliates or Reliant’s third party providers. Unless otherwise stated in the Terms, none of the Materials on this Portal may be copied, reproduced, modified, distributed, sold, broadcast, stored or otherwise used without the express permission of Reliant or the original copyright holder. You agree that use of Portal Information is specifically restricted as detailed in the agreed upon Terms. Unauthorized use of Materials contained on this Portal is expressly prohibited by law, and may result in severe civil and criminal penalties. Elements of this Portal are protected by trade dress and other laws and may not be copied or imitated, in whole or in part. No logo, graphic, sound, or image from this Portal may be copied or retransmitted unless expressly permitted by Reliant.

Reliant or its suppliers may provide software for download on the Portal. Use of software provided on the Portal is protected by copyright law and governed by the terms of the end user license agreement that accompanies that software. You may not install or use any software that contains an end user license agreement unless you first agree to the terms of the end user license agreement. You agree that you will not distribute the software or any portion thereof to third parties, or replicate the software or any portion thereof in any form or medium. You agree not to attempt to decipher, decompile, reverse engineer, or disassemble the software or to develop derivative works of the software or knowingly allow others to do so.

Trademarks - The trademarks, service marks, and logos (collectively, "Trademarks") used and displayed on this Portal are registered and unregistered marks of Reliant and others. Nothing on this Portal should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark. Reliant aggressively enforces its intellectual property rights to the fullest extent of the law. Reliant's Trademarks may not be used in any way, including in advertising or publicity pertaining to distribution of materials on this Portal, without Reliant’s prior, written permission.

General - These Terms will be governed in all respects in accordance with the laws of the State of Texas without regard to its conflict or choice of law provisions. The federal and state courts sitting in Harris County, Texas, will have exclusive jurisdiction over any dispute arising hereunder. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Reliant as a result of this agreement or use of the Portal. If any part of these Terms is determined to be invalid or unenforceable pursuant to applicable law including without limitation the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Terms will remain in effect. A printed version of these Terms and of any notice given in electronic form will be admissible in judicial or administrative proceedings based on or relating to these Terms, to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. You are prohibited from posting or transmitting to or from this Portal any unlawful, libelous, defamatory, or profane material.