FAQs
Find the most Frequently Asked Questions for Reliant BrokerConnect.
If you cannot find the answer you need, feel free to contact us.
What can you price through Reliant BrokerConnect?
Answer:
  • Any account with aggregated load up to 5 MW
  • All ERCOT meters, scalar and IDR, located in CenterPoint, Oncor, Texas New Mexico Power, AEP, and Sharyland

Can you get a contract through Reliant BrokerConnect any time?
Answer:
  • Reliant BrokerConnect is a self-service tool offering you great flexibility to create contracts for your customer. There are only a few timing limitations.

How do I obtain Historical Usage Data (HUD) for my customer?
Answer:

Whom do I contact with questions about my BrokerConnect account or access?
Answer:
  • Contact us via phone at 1-855-403-5906 (toll free) or e-mail us at BrokerConnect@reliant.com
  • Reliant is excited about bringing BrokerConnect to you and our staff is standing ready to help and deliver value to you and your customers.

How do I learn about Reliantís products offered through BrokerConnect?
Answer:
  • Contact us via phone at 1-855-403-5906 (toll free) or e-mail us at BrokerConnect@reliant.com and a Reliant market expert will walk you through the broad product suite available on BrokerConnect

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Contact Us


Monday - Friday
8 a.m. to 6 p.m. Central Time
1-855-403-5906 (toll-free)


General Questions
brokerconnect@reliant.com